eBooks
What the Best Governments Do: Cities Edition
The best-run governments share a common philosophy: they design their services around the people they serve. This ebook explores how innovative public sector leaders make it simple (and better) for constituents to engage and transact with their governments.
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Inside, you'll find:
- Real stories from cities navigating challenges familiar to local governments everywhere
- Proven approaches that are improving the constituent experience and making life easier for staff
- A closer look at how technology and the right partners are driving meaningful change
- Insight into how peer governments are turning compliance and revenue goals into community impact
- Six practical themes to help you assess where you are today and plan your next step