One Partner for All Payments
Accepting payments for licenses, taxes, and other fees shouldn’t be complicated. Neumo Payments gives constituents multiple ways to pay, including online, by phone, by text, or in person, while giving staff near real-time dashboards and reporting for managing all transactions.
By replacing multiple providers with one, governments reduce costs, strengthen compliance, and help ensure funds flow quickly and are accounted for accurately.
Learn How Nashua, NH Built a Single Accounting and User-Friendly Payment Option for Vital Records and Licensing
The City Clerk’s Office adopted an integrated payment solution to help a small team manage and account for a high volume of payments.
Key Features
Built for Modern Government Payments
-
Centralized Payments
One cloud-native platform unifies payment channels, processors, and intelligent fund routing, so every transaction reaches the right account. Role-based access, merchant self-service, and integrated device management simplify administration across departments and programs.
-
Omnichannel Options
Deliver a consistent payment experience across online, in-person, phone, IVR, text-to-pay, and digital wallets. Support ACH, EMV, recurring payment plans, and modern payment methods like Apple Pay and Google Pay—all through a single platform.
-
Seamless Integrations
Connect through a secure hosted payment widget or RESTful API with an API-first architecture, real-time webhooks, and a sandbox environment for testing—so implementation takes days, not months.
-
Audit-Ready Reporting
Real-time dashboards that streamline transactions, reconciliations, and revenue tracking. Full financial visibility is built
in, so no extra tools, no IT requests, no waiting. -
Built-In Security and Compliance
A cloud-hosted architecture delivers enterprise-grade security with end-to-end encryption and built-in compliance for PCI DSS, NACHA, P2PE, and SOC 2, designed to protect every transaction.
Seamless Chargeback Management
Integrated chargeback process management, from the moment a dispute is raised through resolution.
Consistent Constituent Experience
Residents can pay online, in person, or by phone with the same secure system, creating a smooth experience across every channel.
Stronger Financial Oversight
Finance teams gain real-time visibility into payments and settlements, making it easier to track revenue, forecast budgets, and improve decision-making.
Reduced Vendor Management Costs
By consolidating all payment services under one provider, governments simplify support, reduce costs, and minimize IT dependencies.
Make No Small Change:
Trends and Best Practices for Modernizing the Constituent Payment Experience
Explore current payment trends, proven adoption strategies, and a live product demo showing how a unified payments platform streamlines payments, simplifies operations, and improves visibility.
“We have over 16,000 local businesses. Moving to an online system that provided new options for taxpayers and more capabilities for our staff helped free up the team for more strategic work.”
— Keith DeMartini,
Finance Director, City of Santa Barbara
Deliver a secure, seamless payment experience that meets the needs of every department and every constituent.
Unified Simplicity
Bring every payment, from property taxes to utility bills, into a single experience that staff and constituents can depend on.
Automated Routing
Revenue is automatically directed to the correct account for each department without intervention.
Control and Oversight
Finance directors, clerks, and other leaders can manage transactions in one dashboard, with detailed audit trails and real-time reporting.
Future-Ready Platform
Cloud architecture adapts to new payment technologies and compliance requirements, ensuring long-term value and security.