Benefits for Counties
For Clerks, Recorders/Registers, and Court Administrators
County offices manage complex processes, high volumes of records, and essential public services. Neumo helps teams handle these responsibilities with tools designed for the workflows, requirements, and service demands of county government.
Featured eBook
What the Best Governments Do: Counties Edition
Ideas, approaches, and best practices behind how leading county offices are making everyday interactions with government work better.
Land Records
Modern Land Recording for Every County
Land Records is available on two platforms designed to meet different county needs.
- Cloud Records offers a modern, browser-based experience with streamlined workflows, cashiering, and industry-leading security and business continuity.
- CountyFusion offers a feature-rich solution for indexing-intensive offices, with case file management and fast, color-coded indexing.
Both platforms connect to Cloud Search and support counties of every size, from three-person recorder’s offices to the largest in the state.
- Automated, color-coded indexing across document types
- eRecording and eSubmission, with instant document return
- Property Alert fraud protection to notify owners of suspicious filings
- Certified copy requests and secure online payments
Franklin County Recorder, OH
Vital Records
Digital Vital Records for Modern Offices
Birth, death, and marriage records are managed through the same secure, cloud-connected platform. Certified copy requests, built-in ID verification, and remote marriage execution let county offices serve residents without adding counter traffic.
- Certified copy requests with online payment
- ID verification built into every transaction
- Remote marriage execution for couples and clerks alike
- Shared cloud access with Land Records and Cloud Search
Register of Wills & Clerk of Orphans' Court,
Dauphin County, PA
Customer Success Story
Madison County, OH Makes 200+ Years of Land Records Searchable Online and Meets State eRecording Deadline
With a three-person team serving nearly 47,000 residents, the Recorder’s Office moved to a modern land records platform, brought transfer-document eRecording online, and made its historical records available through a public search site.
Digital Processing Services
Turn Physical Records Into Searchable Digital Assets
Digitization is only the first step in making historical records more accessible. Precision scanning, advanced indexing, and restoration services help transform oversized maps, bound volumes, and fragile originals into searchable digital files. Services are available as standalone engagements or alongside Land Records and Vital Records.
- Precision scanning for maps, bound volumes, and oversized records
- Advanced indexing matched to the office’s existing structure
- Restoration and book rebinding before digital capture
- Secure digital storage with optional microfilm backup
Bexar County Clerk, TX
Court
Serve Justice, Partners, and Community
Manage criminal, civil, and juvenile cases from filing through disposition on one party-based system: every person is entered once, and every case ties back to that record. Electronic courtroom dockets, automated Record of Action (ROA) generation, color-coded work queues, and single-keystroke macros replace the manual steps that slow county courts down.
- Electronic docket and courtroom sessions
- Automated ROA generation
- Failure-to-appear and overdue processing workflows
- Around 200 built-in reports plus an ad hoc report builder
Court Operations Supervisor,
Tigard Municipal Court
Jury
One Platform for the Entire Jury Process
Pool creation, summons, qualification, check-in, and juror payment are handled on a single cloud-native platform, cutting manual work at every stage of the jury cycle. Jurors can choose PayPal, Venmo, debit card, or check for payment.
- Automated pool creation and summons generation
- Multilingual, ADA-compliant online qualification portal
- Barcode check-in with geofenced mobile self-check-in
- FTA and non-response tracking with about 200 built-in reports
Norfolk Circuit Court Clerk, VA
Customer Success Story
How Norfolk Circuit Court, VA Improved Jury Management Efficiency With Neumo
Norfolk achieved a 12% productivity increase after implementing Neumo Jury, streamlining panel creation, juror check-in, excusal processing, and summons management while freeing staff to focus on higher-value public service.
Tax & Licensing
End-to-End Tax and Licensing Management
The full business license lifecycle, application, issuance, renewal, payment, and compliance monitoring, runs in the same system as tax administration. Notices go out automatically, businesses file and pay in their own online portal, and staff review the exceptions instead of keying paper, with one record per business across every license and tax.
- Online application, issuance, and renewal
- Automated renewal cycles and delinquency follow-up
- Compliance monitoring and audit trails on every filing
- Lodging and tourist tax registration, filing, and remittance
Board Services Director,
Okaloosa County, FL
Revenue Management
Recover More Revenue. Manage Collections at Scale.
Delinquent and current-owing accounts, across utility bills, court fines, library fees, occupancy tax, and more, are consolidated into a single debtor profile. Configurable workflow rules trigger outreach automatically, a letter on day 7, a voicemail on day 14, a text reminder on day 21, all logged for an audit-ready compliance record.
- Centralized debtor profile across every account type
- Automatic multi-channel outreach: text, voicemail, letter, email
- Skip tracing through LocateSmarter when contact information goes stale
- An integrated payment portal with configurable payment plans
Finance Director,
City of Santa Barbara, CA
Neumo Payments
Unify Payments Across Your Government
Every department’s payments, online, in person, and by phone, run through one platform instead of a different processor per office. A single sign-on, one daily bank deposit, and one reconciliation report replace the fragmented setup most counties inherit department by department.
- Online constituent portal, cashiering, and IVR phone payments
- API integration with existing department systems
- Single daily deposit and unified reconciliation report
- PCI-compliant, with tokenization and built-in fraud protection
City Clerk, Nashua, NH
Customer Success Story
Modernizing an Outdated Tax System in Cumberland County, PA Seen as Best Use of Tax Dollars
The County Treasurer’s Office streamlined hotel tax collections, resulting in improved compliance, staff productivity, and taxpayer convenience.
Strength in Collaboration
Neumo’s 4,500+ customers across North America are raising the quality of services they provide to their communities.
What County Offices Are Saying
Everything you have can be in one system. That's the important thing that I see with Neumo.
Fredrick Sheeler
Recorder of Deeds, Berks County, PA
We take pride in the system just as much as Neumo does, and we're very thankful to have a company that realizes the importance of advancements.
Tammy Crawford
Register and Recorder, Lawrence County, PA
The Neumo system gives us the ability to create an additional pathway to the next generation.
John F. Warren
County Clerk, Dallas County, TX