Junea, Alaska with mountains in the background
Case Studies

How the Alaska Municipal League Built a Statewide Remote Sales Tax System

In a state with no statewide sales tax, more than 50 communities now collect remote sales tax through a single shared system. Every rate and exemption decision stays local, and collections have grown from roughly $700,000 in the first year to approximately $30 million annually.

AML logo symbol

Solution:

Tax & Licensing

Population:

738,000+

Agency Type:

Statewide Municipal Association

Region:

West

Overview

About the Alaska Municipal League

Founded in 1950, nine years before statehood, the Alaska Municipal League (AML) represents 165 member governments, accounting for more than 97% of the state’s residents. Its membership spans both cities and boroughs, Alaska’s county equivalents. Most state municipal leagues represent cities alone, which is part of why AML could act for taxing jurisdictions across the whole state. AML’s mission is to strengthen local governments and improve the condition of Alaska communities, a charge its early organizational texts framed as making a tangible difference in the lives of the people who live there.

Since Alaska levies no statewide sales tax, collection happens entirely at the local level, where more than 100 cities and boroughs set their own rates, exemptions, and filing rules. When the U.S. Supreme Court decided South Dakota v. Wayfair in 2018 and opened the door to taxing remote sellers, Alaska had no mechanism to act on it and no state agency positioned to build one.

Under Executive Director Nils Andreassen, the League stood up a remote sales tax program on Neumo Tax & Licensing, administering collections through its Alaska Municipal Sales Tax Program for the Alaska Remote Seller Sales Tax Commission, the intergovernmental body that member jurisdictions formed in 2019. Roughly seven jurisdictions joined at launch and collected about $700,000 in the first year. The program now serves more than 50 jurisdictions and collects approximately $30 million annually.

The program also reshaped AML itself. Over Andreassen’s eight-year tenure, staff has grown from three people to 35, and the shared-services model proven on sales tax has become the template for other shared services, from financial solutions to a GIS and planning program now taking shape.

$30 million collected annually

for participating member jurisdictions

50+ participating jurisdictions

up from approximately seven at launch

5 to 8% revenue increases

for some communities and up to 20% for others

Statue of William Seward in front of Alaska Capitol Building in Juneau

“We started with one person, and now we have a team of five. In the first year, about $700,000 came in. Now we’re collecting about $30 million. It’s substantial, and it points to how much room there is for doing more with and for our members.”

— Nils Andreassen, Executive Director, Alaska Municipal League

Challenge

A Post-Wayfair Opportunity With No Infrastructure Behind It

The Wayfair decision signaled what a state would need in place before taxing remote sellers: uniform rules, simplified administration, and a single point of contact for sellers. With no statewide sales tax and no state-level collection apparatus, the infrastructure Wayfair pointed to did not exist in Alaska. Waiting for the state to build it was not a realistic path.

Meanwhile, the cost of inaction fell on communities. Out-of-state sellers effectively received an automatic discount over local businesses, which meant an economic development problem as much as a revenue one. Municipal revenue was flat or declining in much of the state, and the alternatives to new collections were raising rates or cutting services, including public safety and school funding.

A third constraint shaped the design as much as the first two: most member governments had very little administrative capacity to spare. Participation would require an intergovernmental agreement, adoption of new code, and review of existing code. Any program demanding heavy local lift would not scale, regardless of how much revenue it promised.

“Our state isn’t designed like other states. It’s not designed to manage things on behalf of local governments. It’s really about maximum local self-governance.”

— Nils Andreassen, Executive Director, Alaska Municipal League

Solution

Centralized Administration That Left Governance Local

Rather than pursue a statewide tax or a uniform rate, the program was designed to centralize administration while preserving local authority. Participating jurisdictions keep their own rates and their own exemptions. What they adopt in common is a shared set of rules of the road that keeps filing consistent enough for remote sellers to comply with a single registration and a single remittance, handled through the Neumo taxpayer portal regardless of how many participating jurisdictions a seller ships into.

The program’s central argument to members turned on a single distinction. “Local control isn’t your filing system, the complexity of your code, or the layers of staffing you have,” explains Andreassen. “Local control is governance. It’s decision-making about where you want to go as a community, and our role is to free up jurisdictions to make those decisions.”

Onboarding was engineered around limited local capacity. Entry costs were kept low, pricing was set pro rata so smaller members were not penalized, and AML absorbed the administrative work once a jurisdiction decided to participate.

Operationally, the program gave AML visibility it had not previously had. With collections running through Neumo, the League can see what is flowing into individual communities, understand where needs are concentrated, and balance its role as third-party administrator with direct, one-on-one support to members. Staffing scaled with participation, from one person at launch to a team of five.

Early implementation issues were resolved within the existing framework rather than by rebuilding it. Alaska’s addressing and boundary data was not precise enough for sellers to apply local rates reliably, so residents living outside municipal lines but sharing a ZIP code with a taxing jurisdiction were charged tax they did not owe. Separately, the economic nexus threshold originally counted both transaction volume and dollar value. The transaction-count test was removed after small sellers shipping high volumes of low-value orders raised concerns, a change several other states have also made.

Mountains in the background in Haines Alaska

“The less of a burden you can be, the better. For anything you design, create an easy button. It’s not a long series of meetings. It’s, ‘We’ll do all the work. You make the decision to participate, and we handle everything else.’ That helps everybody get to yes a lot sooner.”

— Nils Andreassen, Executive Director, Alaska Municipal League

Key Results

Revenue Recovered, Autonomy Preserved, and a Model That Repeats

Six years on, the program’s results show up in three ways: revenue collected, service cuts and rate increases avoided, and the shared-services model that followed.

Participation Increased Through Member Referral

Participation climbed from about seven jurisdictions at launch to more than 50 today, and collections followed the same curve. Growth came largely through members talking to each other rather than through any requirement to join, a pattern that took patience, since the program had to prove itself before referrals began. For individual communities, the effect ranges from a 5–8% revenue increase to as much as 20%.

Protecting Community Services Without Raising Taxes

Since the program launched before the pandemic, it was in place when municipal revenue dropped sharply. For some communities, remote sales tax collections offset that decline outright. Without it, the choices would have been reduced quality of life, deferred public safety investment, or pressure on school funding.

The collections also created room to maneuver on policy. Participating jurisdictions have used the additional revenue to avoid rate increases, add or adjust exemptions, and work differently with their tax caps.

Preserving Local Control While Centralizing Administration

In centralized collection efforts, the most common concern is that participating governments give up local control. In Alaska, rates and exemptions remain local by design, and the League’s approach with members is deliberately permissive. If a jurisdiction wants a service, it gets it; if it does not, AML does not press.

That flexibility is what makes a single program workable across a membership with widely different capacities. AML sorts its members roughly into three groups:

  • A handful of large governments that benefit from membership but need no operational support
  • Around 40 select individual services to augment their own capacity
  • Roughly 100 for whom AML can effectively serve as administrative capacity while decision-making stays with the jurisdiction

Building a Platform for Additional Shared Services

The sales tax program established a repeatable pattern with low entry cost, pro rata pricing, centralized administration, and local decision-making. AML has since applied it well beyond remote sellers. The League now handles full local sales tax collection for half a dozen members, work that improves code implementation and compliance alongside revenue. It has also launched a financial solutions program covering utility rate setting and liquidity analysis, built on the same dashboard-and-visibility model.

Lamp post decorated with flags of the United States and the State of Alaska

“It wasn’t about revenue; it was about fairness. Why are we giving a discount to out-of-state sellers? For our jurisdictions, especially the early adopters, removing that automatic discount was an economic development opportunity.”

— Nils Andreassen, Executive Director, Alaska Municipal League

Looking Ahead

The next shared service is GIS and planning, with a portal members can buy into, AML administering data management and mapping, and a planning service that gives every member access to quality planning support regardless of internal capacity. The longer-term direction is a comprehensive suite of services from which members select what they need most, built on the premise that no single program fits 165 governments and that the League’s job is to offer enough of them that each member finds a fit.

Aerial View of a Sunset over Downtown Anchorage, Alaska

“I think of it in terms of capabilities, competency, and capacity. The product gives us capabilities. We have people with competency, and now we have enough of them to check the box on capacity. With all three, we can grow in a lot of different directions.”

— Nils Andreassen, Executive Director, Alaska Municipal League

This site uses cookies. By continuing to browse this site, you agree to this use.

Privacy Policy