eBooks
2025 Business Owner Survey: The Current State of Online Government Services
Perspectives from Small and Midsize Businesses
Explore the results from the 2025 Business Owner Survey with strategies for agencies to meet evolving business owner expectations now and in the future.
Key Takeaways
- Less than half of respondents say their governments communicate regularly and provide clear guidance.
- The data show that year-over-year expansion of online services has been slow across agencies.
- Understanding business owner priorities across age groups can help agencies address their diverse needs.
Fill out the form to access the 2025 Business Owner Survey.