Case Studies

How Bay County, FL Brought New Efficiencies to Tax Compliance Processes

After adopting Neumo, Bay County, FL transformed its processes—moving from scattershot efforts to focused enforcement with dedicated officers. Fast onboarding, GIS integration, and accurate data now give staff confidence and efficiency in managing properties daily.

Focused Enforcement

Bay County shifted from scattershot efforts to dedicated enforcement officers working with accurate property lists daily.

Fast and Smooth Onboarding

Neumo enabled quick implementation with seamless integration of IT, GIS, and property appraiser data.

Accurate Actionable Insights

Staff now have confidence in Neumo findings, making it easier to address multiple properties efficiently each day.

Transcript

After the adoption of Neumo, we’ve actually changed several of our major processes because we’ve gone from being much more scattershot in what we’ve done to being a lot more focused. So now we have dedicated enforcement officers that are going by these lists and working towards individual solutions on just a day-to-day basis.

The onboarding process went very quickly. They were able to work quickly to establish the proper format from our IT department. We were able to draw in elements from our county GIS department, as well as our property appraiser. We were able to select specific areas due to our special taxing jurisdiction through our GIS map and find results specific to our jurisdiction.

The feedback that we’ve received from our staff is that they can have confidence in the accuracy of Neumo findings. And the ease that they can run through them to address several different properties in a given day.

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