eBooks
2026 Business Owner Experience Survey
Perspectives from Small and Midsize Businesses Across the U.S.
See the results from the latest survey with new strategies for governments to meet evolving business owner expectations.
Key Takeaways
- 93% said it is important for government business licensing and tax services to be available online
- 67% have incurred a late fee or penalty due to confusing paperwork or processes
- 90% said they would be more likely to file and pay on time if their local government offered a fully digital solution for licensing, tax filing, and payments
Fill out the form to access the local government guide.