Articles

06.03.26

By: Marcy Swisher

How Local Governments Are Finding New Revenue in a Post-ARPA Era

As federal relief funding sunsets, local governments are turning inward and modernizing licensing, compliance, and tax administration systems to recover revenue that has been slipping through operational gaps.

coins in front of government building

For several years, federal relief funding helped stabilize local governments facing extraordinary external pressures. Programs like the American Rescue Plan Act (ARPA) in the years following COVID gave cities and counties much-needed breathing room to maintain services, fund infrastructure projects, offset staffing shortages, and support economic recovery efforts during a period of historic uncertainty.

That cushion is now disappearing.

As ARPA funding sunsets and pandemic-era support programs fade into the background, local governments are entering a more complicated fiscal environment. Inflation continues to strain operating budgets while infrastructure demands continue to grow and labor shortages remain persistent across many departments. Meanwhile, residents still expect responsive services, modern digital experiences, and continued economic investment from their local governments.

Broad tax increases alone are unlikely to fully alleviate these pressures. As a result, a growing number are taking a different approach to recover revenue.

Many local governments are realizing that meaningful revenue opportunities may already exist within their current operations, and they simply have not had the systems or visibility needed to capture them effectively.

Across the country, cities and counties are starting to modernize compliance programs and digitize enforcement operations in order to identify revenue leakage that has existed for years beneath fragmented processes and outdated systems.

Revenue Leakage Is Becoming Impossible to Ignore

For years, many local governments treated revenue collection as a largely administrative function. Licensing, compliance enforcement, auditing, and tax administration often operated in separate departments using fragmented systems, manual workflows, and outdated records. During periods of economic growth or federal funding support, those inefficiencies were easier to tolerate.

The post-ARPA environment is changing that calculation.

As budget pressure intensifies, many are taking a closer look at how much revenue may already be slipping through existing systems unnoticed. Increasingly, they are discovering that revenue gaps are not solely tied to economic slowdown or insufficient taxation. In many cases, they stem from limited operational visibility into business activity already occurring within a jurisdiction.

Unlicensed businesses, incomplete registration records, inconsistent enforcement practices, underreported activity, and manual auditing processes can collectively leave millions in revenue uncollected over time. These gaps are often difficult to identify because they accumulate gradually across disconnected systems and departments rather than through a single obvious failure point.

That reality is beginning to reshape how local governments think about revenue strategy. Rather than focusing exclusively on creating new taxes or fees, many local governments are prioritizing the recovery of revenue that should already be entering the system.

Local Governments Are Discovering Major Weaknesses in Business Tax Collection

Oakland, California, offers a clear example of how significant these operational gaps can become. A recent audit found the city lacked sufficient systems to ensure accurate business tax billing, collections, and identification of businesses subject to taxation. Delinquent accounts were not consistently referred to collections, and the city potentially left as much as $12 million in revenue unrecovered.

The significance of Oakland’s audit extends beyond the dollar amount itself. It shines a light on the broader issue emerging nationwide, which is that many local governments simply do not have modern systems capable of maintaining accurate visibility into taxable business activity over time.

For years, many relied on heavily manual processes to manage licensing, tax registration, compliance oversight, and collections. As business activity becomes more and more decentralized, digital, and fast-moving, those systems are becoming harder to sustain. Staffing shortages have only compounded the problem, leaving many local governments struggling to maintain proactive oversight with limited operational capacity.

As a result, local governments are ramping up investments in centralized compliance systems, digital tax licensing platforms, business discovery initiatives, and more proactive auditing programs designed to identify businesses operating outside existing registration frameworks.

Importantly, local governments are not positioning these initiatives solely as enforcement efforts. Many are framing them as operational modernization strategies designed to improve visibility, simplify compliance, reduce administrative friction, and create more accurate long-term revenue management processes.

Short-Term Rentals Exposed How Quickly Revenue Systems Can Fall Behind

magnifying glass examining miniature houses

Few areas have exposed the operational weaknesses jurisdictions face more clearly than short-term rentals (STRs).

The rapid growth of STR platforms fundamentally reshaped local tourism economies over the past decade. In many jurisdictions, however, municipal oversight systems failed to evolve at the same pace. Cities suddenly faced thousands of rental operators functioning across fragmented registration requirements, inconsistent licensing oversight, and unclear occupancy tax remittance processes.

Initially, many viewed STR oversight primarily through the lens of housing availability, neighborhood complaints, or zoning concerns. But over time, local governments began recognizing a second issue emerging beneath the surface: substantial amounts of lodging tax and permitting revenue were becoming increasingly difficult to track and collect consistently.

The challenge highlighted a more systemic operational problem. Many local governments still relied on spreadsheets, complaint-driven enforcement, manual searches, and disconnected permitting systems to oversee rapidly expanding STR markets. Those approaches became significantly more difficult to manage at scale.

In response, local governments have begun implementing more formalized STR oversight frameworks that include digital registration systems, automated monitoring tools, platform data-sharing agreements, and updated occupancy tax requirements.

In Plainview, Texas, for example, officials introduced new STR permitting and hotel occupancy tax requirements as part of a broader effort to strengthen oversight and support community investment objectives. What began as a temporary regulatory concern has since evolved into a permanent operational revenue function for local governments nationwide.

Business Licensing Is Evolving into a Revenue Visibility Strategy

Business licensing is undergoing a similar transformation to that of short-term rentals management.

Historically, licensing systems were designed primarily to process applications and maintain records. Today, local governments are recognizing that licensing infrastructure plays a much larger role in compliance visibility, revenue recovery, and economic oversight.

Outdated licensing systems create more than administrative inconvenience. Paper-based workflows, siloed databases, disconnected permitting systems, and inconsistent records can severely limit the ability to maintain an accurate understanding of who is operating within its jurisdiction. That lack of visibility creates downstream consequences across tax administration, auditing, enforcement, and collections. When local governments cannot reliably identify businesses operating locally, compliance efforts become reactive by default.

In response, many local governments are beginning to modernize licensing operations not solely to improve administrative efficiency but also to strengthen compliance visibility and create more sustainable long-term revenue oversight.

Detroit, Michigan recently approved sweeping reforms designed to modernize business licensing processes, reduce barriers that historically slowed openings, and improve visibility into commercial activity operating throughout the city.

Washington, D.C., meanwhile, transformed its pandemic-era outdoor dining “streatery” program into a permanent permitting structure with updated compliance oversight, operational requirements, and fee structures.

Both examples reflect a broader shift occurring nationwide. Local governments are formalizing fragmented, temporary, or outdated operational processes into more centralized systems capable of supporting long-term oversight and more consistent revenue management.

Revenue Strategy Is Becoming More Operational

two colleagues reviewing data on a laptop in an office

The shift of revenue recovery extends beyond compliance and licensing alone.

Local governments are also exploring more operational, usage-based revenue models tied directly to infrastructure demand, environmental pressure, and long-term community growth. Stormwater utility fees are one example gaining traction nationwide, establishing dedicated funding streams for flood mitigation and drainage infrastructure based on measurable runoff contribution and impervious surface area.

Orlando, Florida, has evolved its stormwater utility fee structure to support ongoing flood mitigation and drainage improvements tied to growth and environmental pressure. Orange County, Florida, is pursuing similar measures to help fund nearly $1 billion in planned drainage and water quality projects.

In California, a Court of Appeal upheld Santa Barbara’s application of its voter-approved video users’ tax to streaming services, confirming that internet delivery alone does not exempt a service from a properly structured ordinance. The ruling is a useful reminder that auditing existing tax frameworks to reflect how residents actually consume services today can be a straightforward path to closing revenue gaps without creating new taxes.

These approaches reflect a larger philosophical shift underway in local government finance. Municipalities are moving away from short-term revenue fixes and toward operational funding models designed to create more stable, sustainable long-term revenue visibility.

Is Your Jurisdiction Ready for the Next Era of Government Revenue Collection?

For decades, many local government revenue systems were built for a slower, more centralized economy. Business activity was easier to track, compliance processes were largely manual, and many local governments could still rely on predictable growth, broader tax bases, or external funding support to offset operational inefficiencies.

That environment no longer exists.

Today, government officials are managing increasingly digital, decentralized, and fast-moving local economies while simultaneously facing mounting infrastructure costs, staffing shortages, and growing public expectations. In that environment, fragmented revenue operations are no longer just inefficient. They create real financial exposure.

This is why many are beginning to rethink revenue collection at a structural level. Licensing, compliance oversight, auditing, and tax administration are no longer being viewed as isolated administrative functions operating in separate departments. Increasingly, they are becoming part of a broader operational strategy centered on visibility, accountability, and long-term fiscal sustainability.

The local governments best positioned for the post-ARPA environment will likely not be the ones creating the largest number of new taxes or fees. They will be the ones capable of building modern systems that can consistently identify, manage, and capture revenue already moving through their jurisdictions.

This is because, in many cases, the revenue problem is not that economic activity is absent. It is that local governments have lacked the operational infrastructure needed to fully see it, track it, and recover it.

As the post-ARPA landscape continues to evolve, the question facing local governments is becoming clear. How much revenue is already being generated within your jurisdiction that outdated systems and limited visibility are preventing you from capturing today?

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